For ages 21+

wimbd Responsible Gaming — Your safety is our priority

Enjoy entertainment within your limits. At wimbd we ensure that every player can enjoy gaming safely, consciously and in good health.

What is Responsible Gaming and why does it matter?

Online gaming and betting is a form of entertainment — but it stays enjoyable only when you play consciously and within your limits. wimbd believes that every player has the right to play in a safe environment, and creating that environment is our responsibility.

Responsible gaming means knowing how much you will play, how much money you will spend, and when to take a break. It is not a sign of weakness — it is the mark of a mature gamer. On our platform you will find a range of tools and resources to help you stay in control at all times.

wimbd is a platform operated exclusively for players aged 21 and above. Opening an account for minors is strictly prohibited. We are very strict about age verification, and any suspicious account is investigated and closed immediately.

Warning signs of problem gaming

Be cautious if you notice these signs

If any one or more of the following signs appear in your behaviour, it may indicate problem gaming. Seeking help in time is the right decision:

  • Spending more money on gaming than your set budget
  • A strong urge to play again to recover money you have lost
  • Hiding your gaming activity from family and friends
  • Being unable to stop playing or having difficulty taking a break
  • Borrowing money or dipping into savings to fund gaming
  • Feeling restless, irritable or depressed when not gaming
  • Neglecting work, family or social responsibilities to focus on gaming

Our protection tools and features

At wimbd we provide a range of effective tools to keep your gaming experience safe and healthy.

Deposit limit

You can set the maximum amount you deposit per day, per week or per month yourself. Once set, the limit takes effect immediately, and a waiting period applies if you want to raise it.

Time limits and session reminders

Turn on the session timer to track how long you have been playing. Automatic reminders after a set time will prompt you to take a break.

Time-out feature

If you feel you need a short break, you can take a temporary time-out from 24 hours up to 30 days. During this time your account will not be accessible.

Self-exclusion

If you feel you need a longer break from gaming, you can use the self-exclusion option to close your account for 6 months or permanently. This step can be taken immediately whenever you choose.

Age and identity verification

Age verification is mandatory to open an account at wimbd. Only individuals aged 21 and above may register. Withdrawals will not be processed without identity verification.

24/7 support and counselling

If you have any concerns about your gaming, our live chat support is available 24 hours a day in Bengali. We can guide you toward professional assistance.

Ways to stay in control

01

Set a budget

Decide before you play how much money you will spend. This amount should be something you can afford to lose without it affecting your daily life.

02

Set a time limit

Decide in advance how long you will play each day and keep the session timer running. Take regular breaks — this helps maintain focus and the ability to make good decisions.

03

Do not chase losses

Placing more bets to recover money you have lost is highly harmful. Remember — gaming is for entertainment, not a guaranteed way to earn money.

04

Be open with family and friends

Talk to the people close to you about your gaming habits. They can help you stay well and warn you if needed.

05

Seek help when needed

If you are having trouble staying in control, contact the wimbd support team or activate self-exclusion. Asking for help is the brave thing to do.

The core principles of responsible gaming

Responsible gaming at wimbd is not just a policy — it is the foundation of our service. We ensure that:

  • Gaming will always be seen as a form of entertainment, not a means of livelihood.
  • Every player will have easy access to responsible gaming tools and information.
  • Minors will have no means of accessing the platform.
  • Players in difficulty will receive immediate and confidential support.
  • Advertising and promotional communications will never be targeted at minors.
  • Self-exclusion and time-out requests will be processed with the highest priority.
  • Player data will be kept secure with SSL encryption.
  • All games are operated through verified software providers to ensure fair play.

Remember: Gaming should be fun. If you feel that gaming is having a negative impact on your life, contact us immediately.

Protection of minors

To register at wimbd you must be at least 21 years old. We verify age at account registration and may request additional identity documents if needed. If there is any suspicion of a minor participating in any account, it will be suspended immediately.

If there are children or teenagers in your home, we recommend the following:

  • Use a password or screen lock on your device.
  • Never share your login details.
  • Always log out when you finish playing.
  • Install parental control software on your device.
  • Educate your children about the risks of online gaming.
  • If you have any suspicion, let us know immediately.

Contact us for help

If you have any concerns about gaming, our support team is always here for you.

wimbd Support

Live Chat — 24/7 support in Bengali, instant response
For self-exclusion or time-out, let us know via live chat — we will act immediately.
Your privacy is fully protected — all conversations are kept strictly confidential.

If you or someone you know is struggling with gaming addiction, please reach out to a professional mental health service provider. We can point you in the right direction.

Responsible Gaming FAQ

No, responsible gaming applies to all players. It is a mindset that helps every player keep entertainment fun and sustainable. Staying aware before problems arise is the most effective approach.

When you activate self-exclusion, your account will be closed for a set period or permanently. During this time you will not be able to log in, and any attempt to open a new account will also be rejected. To activate self-exclusion, contact us via live chat.

A request to lower your deposit limit takes effect immediately. However, raising a limit requires a waiting period to pass. This difference is intentional so that decisions are not made in haste.

A time-out is a short-term break — typically from 24 hours up to 30 days. It is for taking a temporary pause. Self-exclusion is a longer-term and more serious step — 6 months or more, and can even be permanent. If you feel that gaming is getting out of control, self-exclusion is the more appropriate option.

You can reach our support team by email or live chat. We will confidentially verify the relevant person's details and take the necessary steps. If direct conversation is possible, that is the most effective approach — speak with empathy, without judgment.

No, not in any way. wimbd is for players aged 21 and above only. Age is verified at registration and additional identity documents may be requested if needed. If a minor's account is detected, it is immediately closed and any deposited funds are returned.

Enjoy entertainment responsibly

Play within the right limits and enjoy cricket betting, slots and live casino in wimbd's safe environment. Check our FAQ to learn more.